Trust Prep vs a free trust page

The short answer

A free trust page is a fair start when the reviewer only needs a place to read your story and a few files, and you can live inside the free plan limits.

Trust Prep is for when the review keeps coming back to who touches customer data, you want one link that stays current, and you are ready to pay monthly only to publish that link. Publishing turns on after we confirm your payment.

You can still answer questionnaire rows from your own doc. Trust Prep also ships free guides on the guides hub.

What free trust pages usually trade

Many free tiers keep the vendor's branding on the page, cap how many documents you can host, or charge more before a custom domain or full white-label look.

VendorLens Community Free is one concrete example on their public pricing page: you can launch a trust center at no monthly fee, with up to 10 documents and 10 NDA requests per month. Full branding without the VendorLens footer is not included on Community Free. A custom domain is not included on Community Free.

A free page can still be the right call when those limits match the review in front of you and you do not need a separate living vendor list product.

What you get from Trust Prep

Trust Prep is a living vendor trust page for a customer security review. The page shows who touches customer data, stays editable when tools change, and ships as one link.

Build and preview free. $19 a month publishes the link reviewers open, copy from, and download. Reviewers with the link do not need an account. Publishing turns on after we confirm your payment.

Once the page is public it keeps a dated change history of vendors added, removed, or changed, and a How we notify you note you write. No price increases while you stay subscribed.

Trust Prep does not include a custom domain, NDA-gated portal, emailed change notices (the page shows the change history and your note, and sends nothing), or auto-filled questionnaire answers. Those stay out of scope for this comparison.

When a free trust page is enough

The buyer asked for a trust center or a policy pack, not a subprocessor table you will update every month.

You fit inside document and NDA request limits on the free plan you chose.

You are fine waiting for a paid tier before full branding without the host's footer or your own domain.

You will paste questionnaire answers from a doc you already maintain.

When $19 a month for the published link helps

The security review keeps returning to the vendor list, and a stale file already slowed one deal.

You want reviewers to open one link, copy the table, or download a spreadsheet without asking you to resend.

You want to edit the list when a tool changes and keep the same URL.

You previewed the page and only need to flip publishing on when the buyer is waiting.

Stay honest either way

A trust page does not make claims true. You still own what you say about encryption, access, and incidents.

Paying for Trust Prep does not add SOC 2, SSO as a product toggle, or completed questionnaires.

Compare free plan footers and limits on the site you are considering. Trust Prep pricing is on the pricing page.

If you want the longer notes

Why security reviewers ask for a vendor list is in the vendor list guide.

A table you can copy, with example rows, is in the subprocessor list template.

A line-by-line note against VendorLens public plans is in the VendorLens comparison guide.

All security review guides are on the guides hub.